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Audi Pure ProtectionVehicle Service Protection, Term Protection,and CPO Vehicle Service Protection
Vehicle Service ProtectionThe pinnacle ofpeace of mind.Audi Vehicle Service Protection (VSP) is designed to help protect you fromunanticipated expenses that come with unexpected repairs. It delivers benefitsbeyond your factory warranty program, with coverage options for mechanicalrepairs that include parts and labor up to 10 years or 120,000 miles.1 Paynothing on covered repairs other than the deductible you select.1 Vehicle Service Protection coverage runs concurrently with any applicable manufacturer’s warranties.Protection, personalized for youThree available plans:Your participating Dealer will guide youthrough our three available Vehicle ServiceProtection plans2 to help you determinewhich level best suits your vehicle andpersonal needs:Component GroupPowertrain coverage includes your vehicle’sengine, transmission, transaxle or transfercase, drive axle(s), and certain hybrid/electric components.Gold coverage encompasses Powertraincoverage, plus front and rear suspension,climate control, fuel, electrical, and certainadditional hybrid/electric components.Platinum exclusionary coverage includesall mechanical parts of your vehicle in theevent of a mechanical breakdown, unlessthey are specifically listed as “not covered”(i.e., maintenance items such as spark plugsand wiper blades, as well as items such astrim pieces, upholstery, and body panels).PowertrainAdditional benefits:GoldPlatinumEngineTransmissionDrive AxleHybrid/ElectricClimate ControlShocksFront SuspensionRear SuspensionFuel SystemElectrical SystemSteeringBrakesCV BootsNavigationAudioHigh-tech Nationwide service available at allparticipating Audi Dealers or otherauthorized service providers 24-hour roadside assistance withenhanced roadside benefits, includingbattery service, flat tire assistance, fuel5or fluid delivery,6 and lock-out assistanceup to 100 per occurrence Towing reimbursement of up to 100 toyour nearest Audi Dealer or authorizedservice provider7 Rental car reimbursement up to 35 perday for up to ten (10) days if required7Coverage exclusions may apply :3 Mechanical breakdowns covered byyour vehicle’s manufacturer’s warranty Mechanical breakdowns caused byaccident, collision, vandalism, orweather-related conditions Mechanical breakdowns caused bylack of maintenance or pre-existingconditions2 Please consult your Customer Agreement for allavailable Vehicle Service Protection plans3 Additional exclusions may apply. Please consult yourCustomer Agreement for specific coverage details,including limitations and exclusions.4 Any necessary replacement parts will be replacedusing original equipment manufacturer (OEM) orOEM-approved parts. You’ll receive genuine Audi parts4 andservice for your vehicle5 Due to a covered mechanical breakdown, up to three(3) gallons of fuel delivered up to three (3) times percalendar year at no additional cost.6 An emergency supply of oil, fluid and water willbe delivered if the Member is in immediate need.Payment for these fluids is the named Member’sresponsibility, due upon delivery. Trip interruption coverage up to 200per day for a maximum of five (5) daysif required for a total benefit of 1,000per occurrence7 Deductible options of 0, 100disappearing,8 and 250 per visit Transferable for a 50 fee if you sell yourvehicle to a private party Cancelable at any time; after 30 days,subject to a 50 fee97 Due to a covered mechanical breakdown.8 100 disappearing deductible will be waived ifrepairs are made at the selling dealership.9 Please consult your Customer Agreement forcomplete cancelation rules, including state-specificcancelation rules.
Term ProtectionExtraordinaryprotection fromeveryday wear.The premium performance of your Audi requiresprecision moving parts. Audi Term Protectioncovers parts and labor for wearable componentsfor up to four years or 60,000 miles, with nodeductible the entire time.1 This way, whenparts such as brake pads, belts and windshieldwiper blades wear out, we’ll replace them at noadditional cost to you.Platinum coverage plan:Platinum Plus coverage plan:Covered components2Includes all coverages listed under thePlatinum coverage plan, and adds coveragefor one (1) replacement set of front andrear brake rotors. Mechanical breakdowns coveredby your vehicle’s manufacturer’swarrantyAdditional benefits: Mechanical breakdowns caused byaccident, collision, vandalism, orweather-related conditions Brake padsCovers one (1) replacement set of frontand rear brake pads BatteryCovers one (1) replacement battery Belts and hoses2Covers replacement of most majorengine belts and hoses Windshield wiper bladesCovers one (1) replacement set of wiperblades and/or inserts Rental car reimbursement up to 35 perday for up to ten (10) days if required3 Trip interruption coverage up to 200 perday for up to five (5) days if required3 Transferable for a 50 fee if you sell yourvehicle to a private party Wheel alignmentCovers one (1) wheel alignment Cancelable at any time; after 30 days,subject to a 50 fee4 Diagnostics and fluid replacementIncluded in conjunction with all coveredrepairs No deductibleCoverage exclusions may apply5: Mechanical breakdowns caused bylack of maintenance or pre-existingconditions Carbon/ceramic brake pads Carbon/ceramic rotors Mechanical breakdown coverageExclusionary mechanical breakdowncoverage includes all mechanical andelectrical parts, unless specifically listedas not covered in the Exclusions sectionof the Agreement1 Term Protection coverage runs concurrently with any applicable manufacturer’s warranties.2 Please consult your Customer Agreement for a complete list of covered components.3 Due to a covered mechanical breakdown. Please consult your Customer Agreement for complete terms and conditions.4 Please consult your Customer Agreement for complete cancelation rules, including state-specific cancelation rules.5 Additional exclusions may apply. Please consult your Customer Agreement for specific coverage details, including limitations and exclusions.
CPO Vehicle Service ProtectionPeace of mind is a luxuryyou can afford.Every Audi Certified Pre-Owned (CPO) vehicle has passed a 300 point dealerinspection process and comes with a manufacturer CPO warranty. However,if you plan on keeping yours for years to come, our optional Audi CPOVehicle Service Protection provides coverage up to eight years or 120,000miles.1 In addition, you’ll also receive roadside assistance, towing, rental carreimbursement and trip interruption coverage.1 Certified Pre-Owned (CPO) Vehicle Service Protection coverage runs concurrently with anyapplicable manufacturer’s warranties.Options, personalized for youThree available plans:Three CPO plans2 are offered to meet yourindividual needs. Choose the coverage thatbest fits your lifestyle and driving needs.Talk to your participating Audi Dealer todayto discuss options to keep you movingforward.Component GroupPowertrain coverage includes your vehicle’sengine, transmission, transaxle or transfercase, drive axle(s), and certain hybrid/electric components.Gold coverage encompasses Powertraincoverage, plus front and rear suspension,climate control, fuel, electrical, and certainadditional hybrid/electric components.Platinum exclusionary coverage includesall mechanical parts of your vehicle in theevent of a mechanical breakdown, unlessthey are specifically listed as “not covered”(i.e., maintenance items such as sparkplugs and wiper blades, as well as itemssuch as trim pieces, upholstery, and bodypanels).Deductible of 85 per visitPowertrainAdditional benefits:GoldPlatinumEngineTransmissionDrive AxleHybrid/ElectricClimate ControlShocksFront SuspensionRear SuspensionFuel SystemElectrical SystemSteeringBrakesCV BootsNavigationAudioHigh-tech Nationwide service available at allparticipating Audi Dealers or otherauthorized repair facilities 24-hour roadside assistance withenhanced roadside benefits, includingbattery service, flat tire assistance, fuel5or fluid delivery,6 and lock-out assistanceup to 100 per occurrence Towing reimbursement of up to 100 toyour nearest Audi Dealer or authorizedservice provider7 Rental car reimbursement up to 35 perday for up to ten (10) days if required7Coverage exclusions may apply :3 Mechanical breakdowns covered byyour vehicle’s manufacturer’s warranty Mechanical breakdowns caused byaccident, collision, vandalism, orweather-related conditions Mechanical breakdowns caused bylack of maintenance or pre-existingconditions2 Please consult your Customer Agreement for allavailable Vehicle Service Protection plans.3 Additional exclusions may apply. Please consult yourCustomer Agreement for specific coverage details,including limitations and exclusions. You’ll receive genuine Audi parts4 andservice for your vehicle4 Any necessary replacement parts will be replacedusing original equipment manufacturer (OEM) orOEM-approved parts.5 Due to a covered mechanical breakdown, up to three(3) gallons of fuel delivered up to three (3) times percalendar year at no additional cost. Trip interruption coverage up to 200per day for a maximum of five (5) daysif required for a total benefit of 1,000per occurrence7 Transferable for a 50 fee if you sell yourvehicle to a private party Cancelable at any time; after 30 days,subject to a 50 fee86 An emergency supply of oil, fluid and water willbe delivered if the Member is in immediate need.Payment for these fluids is the named Member’sresponsibility, due upon delivery.7 Due to a covered mechanical breakdown.8 Please consult your Customer Agreement forcomplete cancelation rules, including state-specificcancelation rules.
AudiPureProtection.comAll transactions related to the optional Volkswagen Drive Easy program are governed solely by the provisions of the applicable Agreement. This document andits contents provide general information about the Audi Pure Protection program and should not be solely relied upon when purchasing coverage. Please referto the applicable Audi Pure Protection program Agreement for details of terms, conditions, and specific coverage details, including limitations and exclusions,transferability, and cancelability. Coverage may vary by state. Not all vehicle models may be eligible for coverage. Please see your Dealer for more information.These products are not required for you to obtain financing for the purchase or lease of a vehicle.The Obligor of Vehicle Service Protection, Term Protection, and Certified Pre-Owned (CPO) Vehicle Service Protection included in the Audi Pure Protectionprogram is VWFS Protection Services, Inc., 2200 Ferdinand Porsche Drive, Herndon, VA 20171, 1 (844) 368-6416, except in Florida where the Obligor is VWFSProtection Services FL, Inc., Florida License Number 29864, 2200 Ferdinand Porsche Drive, Herndon, VA 20171, 1 (844) 368-6416.The Administrator of Vehicle Service Protection, Term Protection, and Certified Pre-Owned (CPO) Vehicle Service Protection included in the Audi Pure Protectionprogram is Safe-Guard Products International, LLC, Two Concourse Parkway, Suite 500, Atlanta, GA 30328, 1 (844) 368-6414, except in Florida where theAdministrator is Safe-Guard Warranty Corporation, Florida License Number 60126, Two Concourse Parkway, Suite 500, Atlanta, GA 30328, 1 (844) 368-6416.VW Credit, Inc. (dba Audi Financial Services) is a servicer for VW Credit Leasing, Ltd. and VCI Loan Services, LLC. “Audi,” “Audi Financial Services,” and the fourrings logo are registered trademarks of Audi AG. 2017 VW Credit, Inc. All rights reserved.AUVSTCCPBRRev 1/17
The pinnacle of peace of mind. Audi Vehicle Service Protection (VSP) is designed to help protect you from unanticipated expenses that come with unexpected repairs. It delivers benefits beyond your factory warranty program, with coverage options for mechanical repairs that include parts and labor up to 10 years or 120,000 miles. 1 Pay
