Transcription
Network MonitorUser GuideVersion R94EnglishSeptember 11, 2018
Copyright AgreementThe purchase and use of all Software and Services is subject to the Agreement as defined in Kaseya’s“Click-Accept” EULATOS as updated from time to time by Kaseya athttp://www.kaseya.com/legal.aspx. If Customer does not agree with the Agreement, please do notinstall, use or purchase any Software and Services from Kaseya as continued use of the Software orServices indicates Customer’s acceptance of the Agreement.” 2017 Kaseya. All rights reserved. www.kaseya.com
ContentsNetwork Monitor Overview1Installation3Pre-Installation Checklist . 4Network Monitor Module Minimum Requirements . 4Server Sizing . 5Installing a New Instance of Network Monitor R94 . 5Migration of KNM standalone to KNM integrated . 6Configuration Summary . 7Management Interface9Getting Started. 11The Monitoring View . 11Monitor tree. 12Inheritance . 12Crumbline . 13Lists Views . 13Node and User Search . 14List View Controls . 14List View Filtering . 14Data Views. 16Properties and Commands . 17Edit Menus. 17Moving Nodes . 18VSA Integration. 19Navigation Panel Overview . 19Integration with Discovery . 20Gateway Nodes and Network Discovery . 21Installing/Uninstalling Gateways . 22Organizations and Machine Groups . 23Renaming Gateways and Assets. 23Ticket action. 24User Integration . 24Network Monitor Licensing in the VSA . 25Gateways. 26Gateway Commands and Views . 27Assets tab . 28Monitors tab . 28Map tab . 29Toplist tab . 30Schedules tab . 31Knowledge tab . 33Audit tab. 33Editing Gateways . 33Basic properties edit tab - gateways . 34Advanced edit tab - gateways . 34Authentication edit tab . 35i
NOC edit tab . 36Groups. 37Group Commands and Views . 38Adding / Editing Groups . 38Basic properties edit tab - groups . 39Advanced edit tab - groups . 39Tags edit tab . 40Assets. 41Asset Commands and Views . 41Monitor tab . 42State change log tab . 42Editing Assets . 43Basic properties edit tab - assets . 43Advanced edit tab - assets . 44Dependency Testing . 45Asset Templates . 46Monitors . 47Monitor Commands and Views . 49Summary tab . 50Actions tab . 50Simulate alarm tab . 53Adding Monitors . 53Adding Preconfigured Monitors . 54Editing Monitors . 55Basic edit tab - monitors . 57Advanced edit tab - monitors . 57Alarm filtering edit tab - monitors . 58Statistics edit tab - monitors. 58Alarm Messages . 59Format Variables . 60Acknowledging Alarms . 62Reports . 63Viewing Report Templates . 63Viewing Quick Reports . 64Viewing Customized Reports . 66Emailing and publishing reports. 66Scheduling reports . 67Navigation Panel Reference69Navigation Panel Overview . 70Customized reports . 71Report templates. 72Report properties . 72Report styles . 73Report info . 73Report data types . 74Graphs. 75Data tables. 76Downtime report. 77Comments . 78Images. 78Toplists . 78Knowledge Base Articles. 80Knowledge Base Categories . 81Dashboard . 82ii
Asset maintenance . 83Edit asset maintenance . 83Monitor maintenance. 84Edit monitor maintenance . 84User notification schedules . 85Edit user work schedule . 85Schedule blocks . 86Windows service list . 86MIB Browser . 87MIB Objects . 88Compiling Custom MIB Files . 88Record manager log . 90Syslog message . 91System administrator console . 91System log . 93Trap messages . 93My settings . 93Basic properties tab . 94Interface options tab. 94User notification groups . 94Create a new user group . 94Customized data types. 95Asset templates . 95Editing asset templates . 96Log settings . 96NOC settings . 97Other system settings . 98SMS settings . 98Default messages . 101Monitor Reference103Active Directory monitor . 105Bandwidth utilization monitor . 106CIM monitor . 106Citrix server monitor . 108CPU utilization monitor. 108Database server monitor . 109Datastore utilization . 110DHCP query monitor . 110Directory property monitor . 110Disk utilization monitor . 111DNS lookup monitor . 112Environment monitor . 112Event log monitor .
Network Monitor Overview 1 Network Monitor Overview Network Monitor is a web-based monitoring solution for monitoring the performance and availability of a wide array of network assets. Network Monitor monitoring is agentless, meaning it does not
