Pasco Hernando Jobs And Education Partnership Regional .

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Pa s c o H e r n a n d oJ o b s a n d E d u c a t i o n Pa r t n e r s h i pR egiona l Boa r d, Inc.It is not wealth one asks for, but justenough to preserve one’s dignity, towork unhampered, to be generous,frank and independent.W. Somerset Maugham(1874 - 1965)An nua l R eport 20 02-20 03

F r o mt h eC h a i r m a nIam grateful for the opportunity to have served as Chairman of the PascoHernando Jobs and Education Partnership Regional Board, Inc., for the pasttwo years. To Board members and staff, who have shown tremendous dedication and commitment to our programs and purpose, I extend my heartfeltthanks. It is through your hard work that we’ve been so successful in servingthe growing needs of the Pasco and Hernando counties workforce.While we have been successful in serving the needs of our area, our job is farfrom finished. Customers from all walks of life continue to fill our CareerCentral centers looking for employment, and our business communitycontinues to face serious employment needs. As long as customers andemployers look to us for assistance, we’ll continue to meet their needs inevery way we can.Gregg Holloway - ChairmanPasco Hernando Jobs and EducationPartnership Regional Board, Inc.

We can all be proud of PHJEPRB’saccomplishments over this past year.Highlights include: Project Whatever It Takes— assisting the hardest-to-servecustomers in finding employment;In MemoriumRichard “Dick” Buckingham was an Employed Worker Training— partnering with local employersand leveraging training funds toimprove the skill sets of existingemployees and increase productivity;instrumental force in shaping workforce Outreach and Recruitment— assisting more than 8,900 individuals in finding employment, whileworking with 1,400 employers to findemployees;with Hernando County in petitioning Fiscal Responsibility— investing more than 90 percentof our funds in direct-to-customerservices.redesigned, Dick served on the planningdevelopment policy in Pasco and Hernandocounties. His long affi liation with our areabegan with the Withlacoochee PrivateIndustry Council, where he represented theprivate employment sector. He later workedthen-Governor Lawton Chiles to designateHernando and Citrus counties a separateworkforce region eligible for its owntraining funds. In 1996, as the workforcedevelopment regions were geographicallycommittee and was appointed to serveon our original Board of Directors. Hiscontributions will be greatly missed.

Tammy DeLaineCareer Specialist“The most satisfying thing is whenI’ve worked with a customer for solong and get to see them progress,see them find a job and become selfsufficient. When they come into theoffice and tell me they love their joband I’m able to supply gas cards andother services—and then one daythey no longer need that assistance,that’s the best part of all.”

Wh oWeA r eThe Pasco Hernando Jobs and Education Partnership Regional Board, Inc.,is a private, non-profit corporation with a board of directors consisting ofbusiness professionals, educators, community-based organizations, organizedlabor and economic development representatives, and state agencies. Thesededicated volunteers bring substantial management and policy developmentexpertise to providing oversight for workforce development in our region.The “Career Central” system of One-Stop centers is our most visibleprogram. These centers provide a wealth of labor market information, careerchoices and related resources to the job-seeker. The primary customer in thissystem is the employer; our Employer Services Team meets daily with areabusinesses, assisting them in meeting recruitment and staffing needs, andoffering information crucial to decision-making, when appropriate.Pasco HernandoJobs and Education PartnershipRegional Board, Inc.memberCareer Central

S e r v i n gCareer CentralCareer Central’s One-Stop centersare a conduit to a wide array ofavailable services, providing adultswith barriers to employment, at-riskyouth and dislocated workers withaccess to the resources they needto enter or re-enter the workforce.After careful assessments, serviceplan development and pro-activecase-management, these customerscan qualify for a variety of benefits,including training funds for indemand occupations, GED classes,work apparel, transportation andchildcare services, unemploymentcompensation assistance, job searchassistance, and more. Career Centralalso provides customers with a placeto hone resumes and follow-up on jobleads via phone and fax.t h eC o m m u n i t yboard’s High Skills/High WagesCommittee launched an EmployedWorker Training program thisyear. The Committee solicitedmanufacturers in the two countiesthrough the Pasco EconomicDevelopment Council and theHernando County Office of BusinessDevelopment. Initial emphasis wason small manufacturers (25 or feweremployees), but as the State of Floridaadded additional grant funds, theCommittee accepted proposals fromlarger employers, as well (see chart ofbusinesses served, right).For employers, Career Centralprovides access to a targeted, qualifiedworkforce. Local businesses andgovernments are actively encouragedto submit job listings, which areimmediately posted on the State ofFlorida’s Job Information System.Qualified customers may seek referralto those positions from CareerCentral, which effectively pre-screenscandidates to meet employers’ needs.Other ProgramsProject Whatever It Takes—Individuals eligible under federalWelfare to Work (WtW) legislationare served by Community- andFaith-Based Organizations (CFBO’s)offering soft-skill/employabilitytraining to customers referred byCareer Central. Career Centralliaisons ensure that CFBO’s andcustomers receive necessary supportin meeting specific training andplacement goals. Since September2002, 18 participating organizationshave received payments for assisting67 WtW customers in their quests forself-sufficiency.Employed Worker TrainingIn an effort to help businesses andemployees develop and maintainessential skills/technology, theYouth Outreach—In both countiesthe board continues to fund healthdepartment educators whose focusis on teen pregnancy prevention,including Hernando’s peer-to-peerteen outreach and its Teen HealthClinic. Together with Hernando’spublic school Teen ParentingProgram, these efforts have helpedto maintain a three-year record of norepeat pregnancies. In Pasco County,educational efforts are delivereddirectly to at-risk middle schoolstudents through Project NEON(New Edge on Needs).Domestic Violence—The boardworks closely with the followingagencies/shelters to ensure One-Stopstaff receives ongoing training inserving victims of domestic violence:Sunrise of Pasco County, The DawnCenter, and The Salvation ArmyDomestic Violence Program of WestPasco County.Looking ForwardBeginning this July, managementof PHJEPRB’s One-Stop Centerswas assumed by ACS, the nation’slargest operator of career centers.The change was implemented in aneffort to improve upon this year’ssuccess, and the board looks forwardto even higher placement rates thanksto better employer and customerservices.

M e a s u r i n gP e r f or m a n c e2002 - 2003 Goal AttainmentGoalPHJEPRB ActualState Actual27.5%26%27.1%WIA Adult Entered Employment66%77%71.2%WIA Dislocated Worker Entered Employment67%84%77.1%WP Entered Employment35%27.4%39.1%WP Employer Involvement Rate25%21.7%25.9%WP New Hire Involvement Rate14%19.3%23.3%Performance MeasureWelfare Entered EmploymentEmployed Worker TrainingThe Board authorized Employed Worker Training contracts with the following employers:EmployeesCompanyCutting Technologies Inc.13Gulf Central Hydraulics, Inc.1West Coast Employers Assoc.10Pall Aeropower16Sparton Electronics40

Bu i l d i n gt h eC o m m u n i t yAfter relocating to be closer to heradult children, 47-year-old TrinaWestbrook—whose background wasin security work—had a rough timefinding employment. With the helpof her Career Central case manager,she discovered a prison guard opening and qualified for WIA funding toattend an intense, six-day correctionequivalency training program at theSoutheastern Public Safety Institute.WIA provided the necessary funding, books, and even brand new workboots. But it was Trina who did thehard part, including tossing her fellow students through the air duringself-defense training. In April 2003,she was appointed correctional officerat Hernando Correctional Institute.Trina WestbrookCareer Central helped Trina Westbrooknavigate through the lengthy qualificationprocess required to receive her public safetytraining. It was worth it, she says, because itput her “heads above the other applicants.”

AS h a r e dS u c c e s sA successful participant in the Whatever ItTakes program, Christina Deine earns giftcertificates at various stages of job retention,a perk for which she’s extremely grateful. “It’sreally helped me out, because now there’s noChristina Deineother kind of assistance,” she notes.She’d been on and off the WTPsystem for years and even earned herCertified Nursing Assistant (CNA)certification thanks to trainingassistance. Still, Christina Deinestruggled to find work. A mother offour, she qualified early in 2003 forthe Whatever It Takes program andbegan working with a career managerat the Spring Hill Career Centraloffice. Because her group was small,just three customers total, “we gota lot of personal attention,” saysChristina. “He even made you docold calls right there in front of him!”she laughs. Six week later Christinasigned on with Professional NursingStaff, a temporary personnel firmserving area nursing homes. Todaythe 23-year-old earns 12 per hourworking at a job she loves and hasplans to one day become an LPN.

Pa r t n e r si nP r o g e s sAlways highly motivated, RodneyBusto started his own plastics moldingcompany during the late ‘90s only tosee it take a dive after losing a majorcontract. He took on a constructionjob to make ends meet, but eventuallywas laid-off. After turning to CareerCentral for help, Rodney—who’dalready earned his associate’s degree—discovered he was eligible forassistance to attend an accelerated baccalaureate degree program offered byInternational College on the PHCCcampus. Eight very busy months laterhe completed his degree, graduatedand returned to building the businesshe loved. He’d not only achieved a lifelong goal, but earned strategic skillsas well. “Now I know how banks andlending institutions work, how theylook at financials,” he explains. Hisadvice to those who hit the inevitablecareer road block? “Keep going!”Rodney BustoWhile earning his degree, Rodney Busto useda class assignment, a marketing study, toevaluate the market for a product he had inmind. His company, Accuplastics, was recentlygranted a patent for that very product.

S t a f f i n gWal-MartOne of the country’s largestemployers, Wal-Mart is also one ofour region’s major partners. Workingin tandem with Career Central, Wal-t h eF u t u r eMart employed approximately 1,000job seekers in Pasco/Hernando fromJuly 2002 through April 2003—givingmany customers who formerly weredependent on cash assistance a readyEurest Dining ServicesWhen supervisor Dick LaMannasearched for job applicants withstrong culinary skills to staff hisbusiness, a contract dining firm serving the Pall Aeropower facility inNew Port Richey, he had little success. But when he called upon CareerCentral, account representative MikeBudnick referred a young candidate,Joseph Torré, for the important position of night supervisor. Torré, whohad attended the Culinary Arts program at Marchman Technical School,was young, but LaManna offeredhim the job due to his confident demeanor. The young man did not letLaManna down; Torré proved to be afast learner with an insatiable curiosity about the business. Today nightshift productivity has increased, ashas LaManna’s trust in the ability ofCareer Central staff to provide quality applicants.path to self-sufficiency. Thanks tothis very successful partnership, welook forward to even more success asadditional Wal-Mart facilities open inPasco and Hernando countiesTorré, who put in a call to LaManna the very dayhe registered at Career Central, says he enjoyshis Eurest job even more than he expected. “I’mlearning a lot and the people are great.”

M a i n t a i n i n gF i s c a lR e s p o n s i b i l i t yFinancial OverviewRevenueExpendituresWIA Adult569,159454,542WIA Dis. Workers621,507526,048WIA Youth443,447415,124WIA agner-Peyser137,532137,532W-P xpenditures 300,842TANFReed Act(4%)AWIProgram Expenditures 5,776,368State-Controlled(96%)Total ExpendituresHCA Health 6,077,210SCSEPWtWWtW Step UpTotals

D e f i n i n gWorkforce Investment Actt h eWor k f or c eWorkforce Investment ActDislocatedWorkersAdultsYounger YouthOlder YouthTotal Served389304Total te24317White13529Age 30 and under13636Age 147931-40133101Age 159741-5088105Age 164751-603160Age 173212Age 188Hispanic61 and overSingle parents16154Wagner-Peyser DemographicsHispanicAge 197Age 2016Age 2118Subsidized Childcare Total American943Under hite12,92551-602751Other507Above 611274HispanicNative American342HernandoCounty354PascoCounty743401444 TANFChildren653TransitionalChildren

PH J E PRB oa r dMark BarryEd BlommelMary BouffardRichard BuckinghamDonald BurgherDennis CallaghanRoxane CoonDavid DavisGregg HollowayRobert JudsonKatyryna KaczmarekEdward LaFontaineEmile LaurinoJohn LongRobert MaldunasMichael McHughJohn MistalDennis PhillipsMaria RiscoSteve SaconeDiana SandersMary Jane StanleySherry SuttonWendy TelloneJoan ThielKaren TurnerSusan Van HooseFrancine WardM e m b e r sARC Nature CoastTampa Electric CompanyOrganized LaborSelf-EmployedDonald T. Burgher InsuranceDept. of Children & Families District 13Family ServicesGreen Thumb, Inc.Pall AeropowerPasco-Hernando Community CollegeSparton Electronics of Florida, Inc.Saint Leo UniversityCenter for IndependencePasco County School DistrictTeamsters Local #79Hernando County Office of Business DevelopmentAmerican Building Materials, Inc.Certified Financial PlannerVocational Rehabilitation, District 4VLOCSpherion Workforce ArchitectsPasco Economic Development CouncilDept. of Children & Families, SunCoast RegionHernando County School DistrictFirst American Title Insurance CompanyPasco County Housing AuthorityWebster CollegeMid-Florida Community Services

N o n -Vo t i n gElizabeth CallaghanPat MullieriRobert SchenckMarc J. YachtB oa r dM e m b e r sHernando County Health DepartmentPasco Board of County CommissionersHernando Board of County CommissionersPasco County Health DepartmentPa r t n e r sV.A. Regional OfficeDepartment of Revenue, Child Support EnforcementMid-Florida Community ServicesDistrict School Board of Hernando CountyAbilities, Inc. of FloridaHernando County Housing AuthorityChildhood Development Services, Inc.Area Agency on Aging of Pasco-Pinellas, Inc.Experience Works, Inc.Lutheran Services Florida, Inc.Webster College, Inc.Harbor Behavioral Health Care InstituteAgency for Workforce InnovationResource Center for WomenDepartment of Education, Vocational Rehabilitation Services, Area IVAARP Foundation/SCSEPGulf Coast Community CareConnections Job Development CorporationUnited Way of Pasco County, Inc.Youth and Family Alternatives, Inc.District School Board of Pasco CountyGoodwill Industries—SunCoast, Inc.Pasco Hernando Community CollegeDepartment of Children and Families, District 13Pasco County Housing AuthorityU.S. Department of Housing and Urban DevelopmentDivision of Blind ServicesDepartment of Children & Families, SunCoast Region

“To improve the golden moment of opportunity, and catchthe good that is within our reach, is the great art of life.”Samuel Johnson(1709-1784)

program. These centers provide a wealth of labor market information, career choices and related resources to the job-seeker. The primary customer in this system is the employer; our Employer Services Team meets daily with area businesses, assisting them in meeting recruitment and staffing needs, and