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PAYROLL SOFTWAREMA R C H 2 0 19Powered byMethodology
CONTENTS3 Introduction5 Defining Payroll Software6 FrontRunners(Small Vendors)8 FrontRunners(Enterprise Vendors)10 Runners Up15 Methodology Basics2
INTRODUCTIONThis FrontRunners analysisscore of 3.96 for Usability and 3.93is a data-driven assessmentfor User Recommended, whileidentifying products in the Payrollthe Small Vendor graphic had asoftware market that offer theminimum qualifying score of 4.03best capability and value for smallfor Usability and 3.81 for Userbusinesses. For a given market,Recommended.products are evaluated and givena score for Usability (x-axis) andUser Recommended (y-axis).FrontRunners then plots 10-15products each on a Small Vendorand an Enterprise Vendor graphic,based on vendor business size, perTo be considered for the PayrollFrontRunners, a product neededa minimum of 20 user reviewspublished within 18 months of theevaluation period. Products neededa minimum user rating score ofcategory.3.0 for both Usability and UserIn the Payroll FrontRunnersand Enterprise graphics.Recommended in both the Smallinfographic, the Enterprise Vendorgraphic had a minimum qualifying3
IntroductionThe minimum score cutoff to be included inthe FrontRunners graphic varies by category,depending on the range of scores in each category.No product with a score less than 3.0 in eitherdimension is included in any FrontRunners graphic.For products included, the Usability and UserRecommended scores determine their positions onthe FrontRunners graphic.4
D E F I N I N G PAY R O L LS O F T WA R EPayroll software helpspayroll. Additionally, the productorganizations streamline andmust either offer payroll on a stand-automate the process of payingalone basis or as its own applicationtheir employees.or module within a suite.Software Advice’s FrontRunnersis focused on the North AmericanPayroll software market. We identifythis set of core capabilities for thePayroll software category: payrollmanagement, time tracking and run5
FRONTRUNNERS(SMALL VENDORS)F R O NTR U NNE RS FO R PAYRO LL,MA RC H 2 0 1 9For each individual rating in both the Usability andUser Recommended criteria, the methodologyweighs recent reviews more heavily.6
FRONTRUNNERSSCORES(SMALL VENDORS)TOTALSCOREUSABILITYSCOREUS E RR E CO M M E N DEDS CO R kHR9.604.894.714Patriot Payroll9.174.624.555Payroll ollage8.724.684.0413WebHR8.144.104.0414Payroll by Wave7.994.043.9515Rise8.034.203.827
FRONTRUNNERS(ENTERPRISE VENDORS)F R O NTR U NNE RS FO R PAYRO LL,MA RC H 2 0 1 9For each individual rating in both the Usability andUser Recommended criteria, the methodologyweighs recent reviews more heavily.8
FRONTRUNNERSSCORES(ENTERPRISE VENDORS)TOTALSCOREUSABILITYSCOREUS E RR E CO M M E NDEDS CO R E1PrimePay9.194.654.542Gusto9.124.624.513Square Payroll9.034.544.504Justworks9.054.584.475RUN Powered by ADP8.694.384.316Dayforce8.304.084.217ADP Workforce Now8.374.184.188Paycom8.454.284.189Paycor Perform8.444.284.1610Zenefits8.404.264.1511Workday HCM8.354.214.1312UltiPro8.254.134.1113Quickbooks Payroll8.174.074.1014Paychex Flex8.084.113.9715Kronos Workforce Ready7.913.973.949
RUNNERS UP1099 ProADP Total Source1099-EtcADP Vantage HCM1099FIRE SoftwareAdvantage Accounting System12PayAjoft HRMS1HRMSAmCheck Connection1Staff Back OfficeAME Payroll321FormsArutiACA TRACKAscentis HRISAccess PayrollAsure Payroll & Tax ManagementAccounting XpertAttendance EnterpriseAcroTimeBeepleActivity HDBioconnect TeamWorksActual iDBirdDogHRAdaptive PayrollBizRunADP Comprehensive ServicesBlue Wren EffortADP ResourceBlueforceADP SmartComplianceBlueSky Medical Staffing SoftwareADP TeamPaycbs iManage10
CenterPoint AccountingEpayrollCenterPoint PayrollEpicor Financial ManagementCheckMark PayrollEpicor HCMChronicle OnlineEvolution Human XLCompportCriterion HCMDarwinbox HRDATISDeltek Talent ManagementEaseCentralEasy-CommissionEasyPayEcount ERPELMO Talent Management SoftwareEmplloy WorkforceEmpowerHR/PayEntireHRExenta UFundView SuiteFuse Workforce ManagementGoCoGTax Online PayrollhappierHirehappierHR by happierWorkHCMSHigh LineHR2eazyHR3 PayrollEPAY HCM11
HRIS SystemLightning BoltHRMantraMangrove HCMHRMatrixMaxwell HealthHRMSSoftMerit PayrollHROfficeMicroimage HCMHRTraceMicrokeeperHRwebMillennium by Harpers PayrollHubworks SuiteMitrefinchHumanic nisourceNannyPayInfinityHRnaukri RMSInova PayrollNolaProInstaffOASIS by IntelliTekIRIS Payroll Software & ServicesOfficekitiSolvedOn-Time WebJeal SuiteOneMintJustloginOptimum HR by Optimum SolutionsKnitOptimum Payroll by OptimumSolutionsKronos Workforce CentralPARiM SoftwareKronos Workforce Dimensions12
PaybooksPeopleWorks HCMPayDirt PayrollPlandayPayfitPlootoPayFocusRamco HCMPaylocityRoleCallPayment EvolutionRosterElfPayNorthwestRoublerPayroll Accounting SoftwareSage HRMSPayroll InsightsSage PayrollPayroll ReliefSage PeoplePayroll4Free.comSalariumPAYROLLeasilySAP Cloud ERPPayWindowSAP SuccessFactorsPenSoft Payroll PlusSchedule101People-Trak HRIS SuiteSelectHRPeopleDoc HR Service DeliverySentric WorkforcePeopleGuru HCMShiftSelectPeopleNet KsystemSilkRoad HRMSPeopleQlikSilkRoad OnboardingPeopleSoft Human CapitalManagementSilkRoad RecruitingPeopleStrategy eHCMPeopleStrong Altsimplepay.caSirenum Staff Management PlatformSmartHCM13
SmartHRTriNet HR Solutions SuiteSmartSearchTriSys Recruitment SoftwareSnapHRMUmanaSoftgardenValiantsohamPayVibe HCMSparkrockVista HRMSSpine PayrollVista HRMS PayrollSprout HR & PayrollWillis Towers Watson CompensationSoftwaresumHRSumTotal YearliZIMYO dTimeDrop Time ClockTimeForge HRTN GatewayTockTRAXPayroll Solutions14
METHODOLOGYBASICSThe FrontRunners methodologyassesses and calculates ascore for products on two primarydimensions: Usability on the x-axisand User Recommended on they-axis.The Usability score is a weightedaverage of user ratings including: End-user ratings of one to fivestars on how valuable usersconsider the product to berelative to its price. End-user ratings of one to fivestars on how likely they areto recommend the product toothers.There are up to two FrontRunners End-user ratings of one to fivestars on the product’s ease of use.graphics for each market, one End-user ratings of one tofive stars on the product’sfunctionality.Vendors graphic. The Small VendorsThe User Recommended score isan overall weighted average ofscores including:Small Vendors and one Enterprisegraphic highlights qualifiers fromsmaller (by employee size) vendors,while the Enterprise Vendorsgraphic displays qualifiers for larger(by employee size) vendors.15
M ethodology BasicsMarkets are defined by a core set of functionality,and to be eligible for FrontRunners, productsmust offer that core set of functionality. Corefunctionality required is determined by ourresearch analysts, who provide coverage for andhave familiarity with products in that market.Additionally, a product must have at least 20unique user-submitted product reviews publishedwithin 18 months of the start of the analysis periodacross the three Gartner Digital Markets webproperties: softwareadvice.com, capterra.com andgetapp.com.Inclusion in the Small Vendor or EnterpriseVendor FrontRunners graphics is based on vendoremployee count. Vendors eligible for the EnterpriseVendor graphic must have more than the medianemployee count for all vendors in the market, or100 employees—whichever is greater. Vendorswhose employee counts do not meet either ofthose thresholds qualify for the Small Vendorgraphic.In the event fewer than 10 products qualify for either a SmallVendors or Enterprise Vendors FrontRunners graphic, the vendorsthat do qualify will be combined into a single graphic.116
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Software Advice’s FrontRunners is focused on the North American Payroll software market. We identify this set of core capabilities for the Payroll software category: payroll management, time tracking and run payroll. Additionally, the product must either offer payroll on a stand-alone basis or as its own application or module within a suite.
