Toshiba Strata CIX IP Telephone System SIP Trunking .

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Toshiba Strata CIX IP Telephone SystemSIP Trunking Configuration GuideUsing AccessLine SIP TrunkingVersion 1.0October 4, 2012

Toshiba Strata CIX Phone System Configuration Guide forAccessLine SIP Trunking v1.0October 4, 2012IntroductionThese Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking betweenservice provider AccessLine and a Toshiba Strata CIX IP telephone system.The AccessLine SIP Trunking service referenced within these Notes is designed for business customers.The service enables local and long distance PSTN calling via standards-based SIP trunks directly as analternative to legacy analog or digital trunks, without the need for additional TDM enterprise gatewaysand the associated maintenance costs.Prerequisite for Configuring Toshiba Strata CIX with AccessLine SIPTrunksAccessLine Configuration InformationYou should have the configuration information from Accessline before you start the install. Thisinformation will provide settings for the SIP connection(s).The information you will receive from Accessline will be composed of the following information. Yourorder will be different from this information: Primary codec: G.729Secondary codec: G.711SIP TRUNK IDPASSWORDDNS NAMEIP com64.28.113.10Call processing has been setup to allow up to 2 simultaneous calls.The following 911 callback number has been configured in our network as thedefault for this location; please test and make sure you are able to presentthis as the 911 callback number and program it to route appropriately oninbound.2065172775This can also be used for testing inbound calls and has been setup as thedefault for outbound CLI. The following additional test number has also beenprovisioned.2065172789Page 2 of 9

Toshiba Strata CIX Phone System Configuration Guide forAccessLine SIP Trunking v1.0October 4, 2012Toshiba Strata CIX Phone System RequirementsFirewall/Router SetupMake sure that Ports are forwarded from your router to your internal IP address of your IP officesystem.SIP-based VOIP enabled PBX or SIP phones connected to AccessLine’s Service via our SIP trunking serviceMUST be installed in a secure trusted zone behind a Firewall and not exposed to the public internet. Thismeans the PBX or SIP phones should never be put into a router's DMZ (allows untrusted access).The firewall must block all inbound internet (untrusted) traffic to the PBX or SIP phones. The firewallcan be configured to allow inbound traffic from trusted devices from remote (satellite) locations.You do not have to block outbound traffic from your private network to the internet, but NetworkAddress-Translation, or “NAT” must be enabled. NAT allows the AccessLine Service to send calls to thePBX or SIP Phones. If the firewall has multiple NAT settings, you must select the NAT setting that“Address Restricted” and not “Endpoint Independent”. If you do want to limit outbound internet trafficon the firewall, then you need to open SIP related ports on the firewall to allow AccessLine’s Service tofunction properly.Protocol Port(s)UDP6060 UDP30000 – 50000Page 3 of 9

Toshiba Strata CIX Phone System Configuration Guide forAccessLine SIP Trunking v1.0October 4, 2012Toshiba Strata CIX Telephone System Configuration and SetupThe Toshiba Strata CIX is a phone system with IP capability. Individual systems must be outfitted withMIPU IP cards and SIP Trunk licenses from Toshiba. Two separate AccessLine SIP trunks were configured,one for voice with G729, G711 and one for FAX with G.711 only. FAX functionality using G.711 is onlypossible with the use of a media/fax gateway. This is separate from the CIX, and requires differentprogramming.SIP Trunk ConfigurationConfigure the Voice Trunk T1 with the AccessLine SIP Trunk credentials. Enter the information asdetailed below. SIP trunk channels in the Channel Group Setting refers to the number of SIP trunklicenses available in the system. Likewise, FB04 in the Service Definition tab should be configured withthe name number. The Domain Name used in FB05 is the “DNS Name” provided by Accessline, and theSIP Server address is FB06 is the IP address provided. DO NOT add a port number at the end of either ofthese inputs.Creating the Channel Group1. Select IP Telephony SIP Trunking.2. In the Channel Group tab select the SIP Trunk Channel Group to be created.3. Choose a Channel group number that has not been assigned in another section.4. In the SIP Trunk Channels box select the TOTAL number of ports to be dedicated to the SIP trunkchannel group.5. Click on the Submit icon.Page 4 of 9

Toshiba Strata CIX Phone System Configuration Guide forAccessLine SIP Trunking v1.0October 4, 2012Page 5 of 9

Toshiba Strata CIX Phone System Configuration Guide forAccessLine SIP Trunking v1.0October 4, 2012Service Definition1. Click on the Service Definition tab.2. Click on the Create button.3. Enter the ILG and OLG created in the trunk group setup.4. Select the number of trunks/channels provided by this SIP trunk provider as the EffectiveChannel Number.5. Select a Service Definition Index number then, enter the following: FB01 Reg mode Client6. Domain name Enter the “DNS Name” provided by AccessLine.7. SIP Server Enter the IP Address for the domain name provided by AccessLine.8. Network Transfer Disabled9. Primary Audio codec G729a (This depends on the user’s network configuration and carrierspecification. Verify this is set on all the station, IPT data tab, for all stations.)10. Primary Voice Packet Configuration 111. Secondary Audio codec G11u (This depends on the user’s network configuration and carrierspecification. Verify this is set on all the station, IPT data tab, for all stations.)12. Secondary Voice Packet Configuration 113. SIP Trunk Option Interval 6014. SIP Trunk Message Option FQDN15. SIP Trunk Message To Header Option FQDN16. SIP Trunk Register Message From Header Option FQDN17. SIP Trunk Register Message To Header option FQDN18. Click on the Submit.Page 6 of 9

Toshiba Strata CIX Phone System Configuration Guide forAccessLine SIP Trunking v1.0October 4, 2012Service Assignment1. From the first drop down box (FB00) select the Channel Group previously Programmed2. From the next box (FB02) select the Service Index Number.Page 7 of 9

Toshiba Strata CIX Phone System Configuration Guide forAccessLine SIP Trunking v1.0October 4, 2012Service URIThe SIP URI is the 10-digit telephone number from the SIP trunk provider.1. From the drop down box, select your previously programmed SIP URI Service Index2. SIP URI Number: This is the 10 digit telephone number.3. SIP URI User Name: This is the “SIP Trunk ID” Provided by AccessLine4. SIP URI password: Password provided by AccessLine5. SIP URI Channel Group enter the SIP Trunk Channel Group number created previously.6. SIP URI Attribution: MAIN for all URIsThe SIP URI configured in FB02 of the URI tab is the 10-digit number given by AccessLine the customerwill be using. The URI User Name and URI Password are provided by AccessLine as the SIP Trunk ID andPassword. Be sure the URI Attribution stays “main” in this section.Page 8 of 9

Toshiba Strata CIX Phone System Configuration Guide forAccessLine SIP Trunking v1.0October 4, 2012Fax Line(s) SetupDefault codec for AccessLine FAX SIP Trunking is G711 Primary only. For each line in the trunk groupconfigure as follows:Emergency (911) Hunt GroupAccessLine configures a unique 911 callback number per customer location. The 911 callback number isregistered with our E911 provider. When AccessLine receive a 911 call from the PBX, we forward thecall to our E911 provider with the registered 911 callback number as the CLI (regardless of what waspassed from the PBX). The 911 callback number is used by the Emergency responders to call back to thelocation.Page 9 of 9

Oct 04, 2012 · The SIP URI is the 10-digit telephone number from the SIP trunk provider. 1. From the drop down box, select your previously programmed SIP URI Service Index 2. SIP URI Number: This is the 10 digit telephone number. 3. SIP URI User Name: This is the “SIP Trunk ID” Provided by AccessLine 4. SIP URI password: Password provided by AccessLine 5.