Comprehensive Community Guide To Public, Private, And Non .

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Photos Courtesy WMATAComprehensive Community Guide to Public, Private, andNon-Profit TransportationTransportationNetwork Directoryfor People with Disabilities & Adults 50 September, 2020www.montgomerycountymd.gov/tnd

DON’T KNOW HOW TO GET THERE?GET WHERE YOU WANT TO GO!CALL CONNECT-A-RIDE FOR ANSWERS AND ASSISTANCE301-738-3252 (V) 703-323-6494 (V)E-mail: nnect-a-ride/The Connect-A-Ride Transportation Resource Center, managed by the Jewish Council of the Agingof Greater Washington, is a free service that helps adults 50 and people with disabilities of all agesfind the transportation they need. Certified Information and Mobility Specialists help with schedules,benefits and eligibility requirements in: Montgomery County, Maryland;Arlington and Fairfax Counties in Virginia; andthe Virginia cities of Alexandria, Fairfax and Falls Church.If you live in one of these jurisdictions and need transportation assistance, call Connect-A-Ride at301-738-3252 or 703-323-6494. Connect-A-Ride receives grant funding from Montgomery CountyGovernment.Connect-A-Ride also offers the following programs and services:Ride Smart WorkshopsOffered periodically, these workshops help small groups of older adults learn to use public transportationoptions and otherwise navigate the National Capital Region.Registration is required for Ride Smart workshops. Call 301-738-3252 (V) to register or for more informationor email ConnectARide@AccessJCA.org.Escorted TransportationThis program serves residents of Montgomery County who are eligible based on income and disability.Customers must require assistance due to physical, cognitive or emotional impairment. The program assistswith transportation to medical appointments, grocery stores and other destinations.For information or to enroll, call 240-395-0915 or email Escorted.Transport@AccessJCA.org.2

INTRODUCTIONThis Transportation Network Directory for People with Disabilities and Adults 50 has acomprehensive listing of public, private and non-profit transportation in the Washington MetropolitanRegion, State of Maryland, and beyond that can be used by everyone in the community. The Commissionon People with Disabilities of the Montgomery County Department of Health and Human Services and theDepartment of Transportation compiled this listing of useful transportation services to assist Countyresidents to better coordinate their transportation needs. Now finding information about transportationservices is easier than ever with this resource guide.You will find that this guide is divided into 29 informative sections. The Public Transportationsection covers such important services as: MetroAccess, Ride On Bus and Metrobus transportation. Toassist us in alleviating traffic congestion, we encourage you to use public transportation whenever youcan. These programs offer subsidies and reduced fares for older adults and people with disabilities. Tofind out more information about these services, read the brief description and call the offices listed foradditional information.If you need a companion to drive you where you want to go check out the EscortedTransportation section on page 32. Services listed include door-to-door (ride only with no additionalsupport) and door-through-door (ride plus additional support).The section on Grocery Transportation is filled with important resources to assist you in obtaininggroceries. The sections Commercial Bus and Rail, Airport Transportation and Regional ConnectionsCross County and Beyond will assist you in traveling to places such as West Virginia, Baltimore, andother destinations in the United States and abroad.Share this resource guide with friends and neighbors to assist them in their travel in and outside ofMontgomery County. We also ask that you help us keep this document up to date by letting us know ofchanges or other transportation options. Our goal is to advise you of the many transportation optionsavailable in Montgomery County – on of the best places to live, work and retire.Please note that inclusion of a provider listing in this guide does not constitute an endorsement.Consumers should ask private transportation providers whether they maintain active For Hire Driver'sLicensure. Among other things, licensure requires drivers to undergo criminal background and driverrecord checks, and to provide proof of commercial liability insurance.Good news! This guide is available in alternative formats such as Braille and large print by calling240-777-1246 (V), MD Relay 711 or sending an email to DHHSWebsite@montgomerycountymd.gov.View or download this brochure online: www.montgomerycountymd.gov/tndAlso, you may visit Ride On at: www.montgomerycountymd.gov/RideOn3

TABLE OF CONTENTSGET WHERE YOU WANT TO GO – CONNECT-A-RIDE . 2INTRODUCTION . 3TRIP PLANNING . 8Connect-A-Ride,Reach A Ride,Ride On Transit Services,Ride On Real Time,Google Maps,Metro Trip Planning Assistance,busETA - MetroBus Trip PlanningAssistance,WMATA Transit Accessibility Center,Transportation Resource InformationPoint (TRIP)TRiPS (Transportation Resources,Information and Places to See)RIDE FIXED ROUTE WHENEVER YOU CAN . 11PUBLIC TRANSPORTATION . 12MetroAccess and Abilities-Ride . 12Ride On Bus .14Ride On Flex. 15Metrobus .16Metrorail .17Other Public Transportation Options .18Bethesda Circulator,Inter-County Connector (ICC) andCommuter Bus Routes - MTA,MARC - Maryland Area RailCommuter,‘Round Rockville,Silver Spring Paul S. SarbanesTransit Center,University of Maryland CollegePark Paratransit,VanGoCall-n-Ride PROGRAM - MONTGOMERY COUNTY . 21Call-n-Ride PROGRAM - CITY OF ROCKVILLE. 21MEDICAL ASSISTANCE TRANSPORTATION PROGRAM . 22RIDESHARING . 22Commuter Connections,Montgomery CountyCommuter ServicesTAXICAB COMPANIES. 23Action Taxi,Anytime Union Taxi,Barwood Taxi,Orange Taxi,Regency TaxiTAXICAB LICENSING AND REGULATION . 24Maryland Medicaid TransportationProvider Information,Montgomery County Taxicab UnitTRANSPORTATION NETWORK COMPANIES . 24GoGoGuardian,Lyft,UberCOMMERCIAL BUS AND RAIL . 25Amtrak,Greyhound Bus4

AIRPORT TRANSPORTATION . 27Information on Getting Around Within Airports .Transportation SecurityAdministration (TSA) Cares Helpline,Baltimore-WashingtonInternational (BWI),Dulles International Airport,Reagan National AirportInformation on Getting To and From the Airport .Amtrak,BWI Taxi Service,Greyhound Bus,Metrobus,Metrorail,MTA Intercounty Connector (ICC)Bus Service,MTA Light RailLink Service,MTA Local Bus Service,MTA MARC Train,2729Silver Line Express,SuperShuttle,Washington Flyer TaxiESCORTED TRANSPORTATION . 32Providers with an asterisk * offer wheelchair accessible vehicles.Fee-Based Providers . 32*Al Star Medical Transportation,*Battle’s Transportation,*Benons, LLC,*Brenner Escorted TransportationProgram – JSSA,*Butler Medical Transport,*Capital Area Transport Service,*Doc’s Nursing Jobs – MedicalTransport Express,*Dream Management, Inc.*Fairland Medical Transportation,*Freestate Ambulance,*JCA Escorted TransportationProgram,My Mobile Assistant,*Omega Transportation,*Reliable Medical Transport,Senior Transportation Service, LLC,*Simon Transportation,*Stevens Transportation Group, LLCTranscend Services, Inc.,*Transport-U,VAMMS CorporationVolunteer-Based Providers . 36American Cancer Society Road toRecovery Program – Maryland,Bikur Cholim of Greater Washington,Damascus Help,Gaithersburg Help,Johns Hopkins Medicine – Patientand Visitor Shuttles,Olney Home for Life,Regency Taxi,Senior Connection,Western Upper Montgomery County(WUMCO) HelpVillages . 38Villages are local neighbors-helping-neighbors organizations offering a wide variety of services and many offer volunteertransportation to their members.Bannockburn Neighbors AssistingNeighbors,Bethesda Metro Area Village,Bradley Hills Village,Burning Tree Village,Cabin John Neighbor 2 Neighbor,Chevy Chase at Home,Friendship Heights NeighborsGreater Stonegate Village,Kemp Mill Village,King Farm Neighbors Village,Little Falls Village,Manor Connections,Mill Creek Village,Muslim Community Center (MCC)Senior Program,North Chevy Chase Connections,Olney Home for Life,Parkside Village,Potomac Community Village,Silver Spring Village,Somerset Helping Hand,Town of Garrett Park NeighborsHelping Neighbors,Village at Kentlands & LakelandsVillage of Takoma Park,Villages of Kensington,Wyngate & Maplewood NeighborsHelping NeighborsGROCERY SHOPPING TRANSPORTATION . 41Providers with an asterisk * provide assistance during grocery shopping.City of Rockville,Gaithersburg Help,*JCA Escorted TransportationProgram,Olney Home For Life,Regency Taxi,Senior Connection,Senior Transportation Service,Transcend Services,Western Upper MontgomeryCounty (WUMCO) HelpDeliveries Only . 42Instacart,Peapod by Giant,SafewayMONTGOMERY COUNTY SENIOR (55 ) CENTER TRANSPORTATION . 435

CITY OF ROCKVILLE SENIOR (60 ) CENTER TRANSPORTATION . 44REGIONAL CONNECTIONS CROSS COUNTY AND BEYOND . 44Frederick and Howard County .44MTA Commuter BusPrince George’s County .45TheBus – Prince George’s County TransitBaltimore County and Beyond .Maryland Transit Administration(MTA) LocalLink Bus,Commuter Bus,MARC Train,45Light RailLink,Metro SubwayLinkJohns Hopkins Medicine (JHM) .Patient and Visitor Shuttles46Camden Yards via Public Transportation .47Maryland Transit Administration(MTA) LocalLink Bus,Light RailLink,Metro SubwayLink,MARC Train Weekend ServiceMobility/ParatransitM&T Bank Stadium via Public Transportation .

File a complaint by completing the FTA complaint form: www.transit.dot.gov/regulations-and- nt-form. The complaint form must be signed and mailed to: Federal Transit Administration, Office of Civil Rights, Attention: Complaint Team, East Building, 5. th.