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International Journal of Appreciative InquiryMay 2015Volume 17 Number 2AI PractitionerISBN ational Appreciative Inquiryin Conversation and in ActionEdited byMarge SchillerMatthew MoehlePeter WhitehouseSponsored byAppreciating People
AI PractitionerInternational Journal of Appreciative InquiryMay 2015Volume 17 Number 2 ISBN 23-6Intergenerational Appreciative Inquiryin Conversation and in ActionInside this issueWelcome to May 2015 issue of AI PractitionerIntergenerational Appreciative Inquiry inConversation and in Action celebratesthe diversity and generativity ofintergenerational conversations. Business,education and communities show what theycan achieve by reaching out and connectingwith different age groups. They share theirsuccessful methods to ‘go between in orderto create the beyond’.in reviewing the momentous citizenengagement process in Singapore thatinvolved 660 dialogues, 47,000 who met inface-to-face meetings and 4,000 more whoengaged online.In Research Review & Notes, Gail Simonat the University of Bedfordshire in theUK highlights cases on collaborative orreflexive inquiry from social services.AI Resources includes a variety of resourcesrelated to intergenerational efforts thatcelebrate diversity.We would like to thank Appreciating Peoplefor sponsoring this issue.Anne RadfordEditor, AI PractitionerIn her Feature Choice, Jacqueline Wongdevelops a model for engaged governance5Intergenerational AppreciativeInquiry In Conversation and InActionEditors: Marge Schiller,Matthew Moehle andPeter Whitehouse9Feature ChoiceTowards a Model for EngagedGovernance: Citizen Conversationsfor a Participatory DemocracyJacqueline WongIntergenerational AI Methods24Film PortraitsTheir Potential for AppreciativeIntergenerational Conversations27 ‘I Have a Dream’A Call for Intergenerational DreamingMargaret Wright29Appreciating All GenerationsIntergenerational DialogueRobyn Stratton-BerkesselJoep C. de JongAI Practitioner May 15 Intergenerational Appreciative Inquiry In Conversation and In ActionBack Issues at www.aipractitioner.com
Intergenerational AI and Business32Children of their TimeDescriptions, Credos and Views ofthe Different Generations36Agnes JoesterIntergenerationalAppreciative Inquiry HelpsManagers Move BeyondGenerational Misconceptionsin the Workplace40Mentorship is AgelessIt is About Gratitude, Reciprocityand AppreciationMaureen McKenna andDiane PascoeCandace Steele FlippinIntergenerational AI and Communities43Appreciative IntergenerationalCommunity Building46A Strengths-Based Approach inUgandaStories and Examples ofResults Using AppreciativeInquiry47Because We are Stronger TogetherDonna ButtsGenerations Coming Together toMake a Change in Their CommunityKristin Bodiford andArthur Namara AraaliGenerations UnitedKristin Bodiford50Girls About PoliticalParticipation (GAPP)Marge Schiller andCharlotte MarshallIntergenerational AI and Education55Beyond Intergenerational toIntergenerative58Going Between to Imagine BeyondAppreciating Young PeopleConversations that MatterSue JamesPeter Whitehouse64The First AppreciativeEducation ConferenceA Story of IntergenerationalIngenuityJennifer Bloom, Stephanie AnnSuarez, Hope Wooten, JodieWaldroup, Kaitlynn Kirk, StephanieBaskerville and Erin Smith61Young People in a SchoolSetting Making a PositiveDifference to Senior Citizensin their CommunityCraig Knight and Glyn WilloughbyAI Practitioner May 15 Intergenerational Appreciative Inquiry in Conversation and in ActionBack Issues at www.aipractitioner.com
Intergenerational AI and Thriving Families67Lessons from AncestorsMy Historical IntergenerationalAppreciative Inquiry74Thomas E. MyersAppreciativeIntergenerationalConversations77A Place to FlourishIntergenerationalConversations Toward Endof LifeStructure for Storytelling, Inquiryand DialogueAlexandra StavrosTony Silbert and Mary Vargas80Appreciative Inquiry ResearchReview & Notes85Appreciative Inquiry asOrganisational Research CultureAbout the sponsorof this issue89A variety of resources that focus ongenerational diversity as a resourceto be celebratedGail Simon90Appreciative InquiryResourcesAbout the August 2015 IssueStories and Examples of ResultsUsing Appreciative InquiryEditor: Ralph WeikelMatthew R. Moehle,Roopa Nandi and Hardik Shah92Advertisements93The Centre for AppreciativeInquiryAppreciating PeopleThe Taos Institute95IAPG Contactsand AI PractitionerSubscription InformationFeature Choice ArticlesAI Practitioner 2015942015 World AppreciativeInquiry ConferenceAI Practitioner May 15 Intergenerational Appreciative Inquiry in Conversation and in ActionBack Issues at www.aipractitioner.com
AI Practitioner Volume 17 Number 2 ISBN 23-6-1Marge SchillerMatthew MoehleMarge Schiller is grandmother to Max and Sarahand founder of the Positive Change Core : a globalcommunity serving schools and youth with strengthfocused approaches. She is co editing the secondversion of Appreciative Leaders: In the Eye of theBeholder. serves as an advisor for the Leiden/TaosPh.D. program and lives in Massachusetts and Florida.Contact: margeschiller@me.comMatthew Moehle is president of Positive Change Coreand academic coordinator and associate professorfor Field-based Graduate Programs in Educationfor Southern New Hampshire University. He oftenconsults with schools, businesses, and not-forprofit and community organizations to help fosterinnovation and positive change.Contact: matthew@matthewmoehle.comMay 2015Peter WhitehousePeter Whitehouse is a professor of Neurology andPsychiatry, Neuroscience, Psychology, Nursing,Organizational Behavior, Bioethics, CognitiveScience and History at Case Western ReserveUniversity interested in developing innovative learningenvironments to promote flourishing, includingintergenerational schools.Contact: tive Inquiryin Conversation and in ActionThis issue of AI Practitionerfocuses on the connectionbetween intergenerationalinteractions and AppreciativeInquiry, and how thisconnection can be reflectedin conversations, in actionsand in the stance we take ineveryday situations.This issue of AI Practitioner celebrates the diversity of human experience and theintergenerational power of sharing and learning from our different perspectives andexperiences. We highlight how Appreciative Inquiry has been a source of inspirationfor people to turn multigenerational efforts into intergenerational efforts. We areexcited about Intergenerational Appreciative Inquiry. Like the difference betweenmulti and interdisciplinary the prefix “inter” draws attention to importance of deeper,more powerful connecting relationships.It has become popular to categorize individuals by age and generation. References to“millennials” circulate in the press and social media seemingly constantly. Other labelsinclude Gen X, Baby Boomers, Teenages, Seniors, Gen Y, The Greatest Generation,iGen, Traditionals, War Children and more. We categorize individuals by age as soonas they start formal school, when we divide individuals by grade levels based almostexclusively on age. Because this categorization is so prevalent, seeing beyond sociallyconstructed walls between age groups can be just as difficult as seeing alternatives totraditional deficit-based problem-solving approaches to change!This is not to say that there are not benefits to understanding the differences betweenan infant and a toddler, a first grader and a fifth grader, and recognizing that someonein their 20s holds a different reality of the world than someone in their 50s. Indeed,there is theoretical and practical value in understanding developmental stages.AI Practitioner May 15 Intergenerational Appreciative Inquiry In Conversation and In ActionMore Articles at www.aipractitioner.com5
AI Practitioner Volume 17 Number 2 ISBN 978-1-907549-23-6In multigenerationalsettings, differences inages and the resultingdiffering perspectivesbased on generationalperspectives are not fullyvalued . intergenerationalinteractions happen whengenerational diversity iscelebrated and leveraged.May 2015However, when age and generational differences are treated as problems, such labelscan bring about biases and limitations much as labels of religion, gender and race can.In intergenerational interactions – engaging with people of different ages andstages of life – is an opportunity to go beyond what would otherwise be possible,to maximize innovative potential and realize new levels of generativity. We coinedthe word “intergenerative” to call attention to the creative energy that occurs whenfields of knowledge, theories and practices as well as generations, disciplines,professionals, nations and faiths come into dynamic tension with each other.This issue focuses on the connection between Intergenerational interactions andAppreciative Inquiry and how this connection can be reflected in conversations, inactions, and in the stance we take to everyday situations.What do we mean by intergenerational?Intergenerational interactions happen through multi-age conversations and actions.Generativity is maximized when the limitations created by socially constructed labelsbased on people’s age are minimized. When generational differences are leveragedas strengths rather than treated as barriers to understanding, transformativeconversations emerge and our capacity for positive possibilities expands.Intergenerational interactions are a specific type of multigenerational interaction. Inboth, people from different generations come together in conversation and action.However, in multigenerational interactions, the strengths inherent in such diversityare not being leveraged. In the workplace, multigenerational workforces have beencharacterized as something that needs to be managed and overcome.In contrast, intergenerational interactions happen when we leverage generationaldiversity. In intergenerational interactions, engaging with people of differentgenerations is seen as opportunity. We can go beyond what would otherwise bepossible. Instead of allowing socially constructed labels based on people’s agesto be barriers, they are seen as a means to something greater. By embracingintergenerational interactions, we open ourselves up to transformative conversationsand actions with those of another generation.By moving from multigenerational interactions to intergenerational interactions, weexpand our mutual capacity for the positive. In intergenerational settings, havingdifferent ages together creates a maximum mix that is magic.This May 2015 issue of AI Practitioner focuses on theoretical and practicalaspects of intergenerational interactions – cases and stories when multiple agesof individuals come together to increases opportunity, possibility and generativity.This issue highlights theoretical concepts and practical examples from individuals,businesses, schools, communities, families and other organizations that flourishthrough the maximum mix of ages and perspectives. We see this maximum mix asintergenerational magic.AI Practitioner May 15 Intergenerational Appreciative Inquiry In Conversation and In ActionMore Articles at www.aipractitioner.com6
AI Practitioner Volume 17 Number 2 ISBN 978-1-907549-23-6For most people, ourmost fundamentalintergenerationalexperiences are those withour families.May 2015Intergenerational AI MethodsFilm Portraits: Their Potential for Appreciative Intergenerational Conversations(De Jong)‘I Have a Dream’: Intergenerational AI and Communities A Call for IntergenerationalDreaming (Wright)Appreciating All Generations: Intergenerational Dialogue (Stratton-Berkessel)Intergenerational AI and BusinessMentorship is Ageless: It is About Gratitude, Reciprocity and Appreciation (McKennaand Pascoe)Intergenerational Appreciative Inquiry Helps Managers Move Beyond GenerationalMisconceptions in the Workplace (Steele Flippin)Intergenerational AI and CommunitiesAppreciative Intergenerational Community Building: A Strengths-Based Approach inUganda (Bodiford and Araali)Intergenerational Community Building: Generations Coming Together to Make aChange in Their Community (Bodiford)Generations United: Because We are Stronger Together (Butts)Girls About Political Participation (GAPP) (Schiller and Marshall)Intergenerational AI and EducationBeyond Intergenerational to Intergenerative: Going Between to Imagine Beyond(Whitehouse)Appreciating Young People: Conversations that Matter (James)Young People in a School Setting Making a Positive Difference to Senior Citizens in theirCommunity (Knight and Willoughby)The First Appreciative Education Conference: A Story of Intergenerational Ingenuity(Bloom, Suarez, Wooten, Waldroup, Kirk, Baskerville and Smith)Intergenerational AI and Thriving FamiliesLessons from Ancestors: My Historical Intergenerational Appreciative Inquiry (Myers)Appreciative Intergenerational Conversations: A Place to Flourish (Alexandra Stavros)Intergenerational Conversations Toward End of Life: Structure for Storytelling, Inquiryand Dialogue (Silbert and Vargas)For most people, our most fundamental intergenerational experiences are thosewith our families. In this world where children have a promise of greater longevityand elders the possibility of enhanced legacy, intergenerational relationships andexperiences are an imperative for human flourishing. Thus, we share photos ofeach of our families to highlight the importance of connecting with, celebrating andlearning from our most fundamental intergenerational experiences. As your read thearticles in this issue, we invite you to connect with and celebrate your foundationalintergenerational experiences as well.Marge Schiller, Matthew Moehle and Peter Whitehouse, May, 2015AI Practitioner May 15 Intergenerational Appreciative Inquiry In Conversation and In ActionMore Articles at www.aipractitioner.com7
AI Practitioner Volume 17 Number 2 ISBN 978-1-907549-23-6May 2015Marge’s family, including three generations:sister and spouse, sons, Simon, Marge andgrandchildren. This photo was taken at alifetime achievement ceremony that wasMarge’s honor. The occasion also markedthe launch of the GAPP project Margediscusses in her article in this issue.Matt’s family, including his parents,brothers, and his family’s youngestgeneration on the occasion of his parents’40th wedding anniversary.Peter with his wife Cathy, co-creator oftheir three creative daughters and threeintergenerational schools in Cleveland (withmore to come around the world).Back to Table of ContentsAI Practitioner May 15 Intergenerational Appreciative Inquiry In Conversation and In ActionMore Articles at www.aipractitioner.com8
AI Practitioner Volume 17 Number 12 ISBN 781/978-1-907549-23-6-13May 2015Ralph WeickelRalph Weickel is the owner of PerformanceManagement and a partner in the European Centerfor Positive Change,appreciative consulting practicesthat utilize the principles and practices of AI to elevateperformance and consistently deliver results. Ralphhas been in sales for over thirty years.Contact: info@ralphweickel.comAbout the August 2015 IssueStories and Examples of ResultsUsing Appreciative InquiryThe August 2015 issue ofAI Practitioner seeks to bringquantitative results into thediscussion about the benefitsof using Appreciative Inquiryin our engagements.ResultsResults are expected from any client engagement, and one of the most frequentlyasked questions regarding an engagement using Appreciative Inquiry. We, thepractitioners of Appreciative Inquiry, know that using AI methodology and practicesdelivers results yet find ourselves challenged at times to be able to quantify them.It is the ability to quantify results that lends credibility to a process and alsoencourages those of us using the process to think of the engagement in new ways.How do we quantify results, what questions do we need to ask at the beginning ofan engagement, do we need to change our processes or do we need to think aboutour application of the Appreciative Inquiry process from a new perspective? Theseare questions that will be answered through the articles in this issue and ought to bediscussed among practitioners using Appreciative Inquiry.ClientsIt is the client who ultimately decides the result of an engagement using AppreciativeInquiry. The articles in this issue will be co-authored by practitioners and theirrespective clients in regard to an engagement, giving voice to the client and theirperspective. The articles review engagements in the areas of business, education,government and the non-profit sector, while also providing a review on the literatureregarding results through Appreciative Inquiry, and discussion between two of thethought leaders in the field of AI and positive emotions. The issue will closes with asection of tools that facilitate the delivery of results, taken from the articles in theissue.AI Practitioner May 15 About the Next IssueMore Articles at www.aipractitioner.com 89
AI Practitioner Volume 17 Number 2 ISBN 978-1-907549-23-6May 2015IAPG Contacts and AI PractitionerSubscription InformationInternational Advisory Practitioners Group IAPGAIP SubscriptionsMembers of the International Advisory Practitioners GroupIndividualsworking with AIP to bring AI stories to a wider audience:Small organisationsDhruba Acharya, NepalLarge ptionsAnastasia Bukashe, South AfricaGervase Bushe, CanadaIssues and ArticlesSue Derby, /www.aipractitioner.com/issuesSara Inés Gómez, ColombiaLena Holmberg, SwedenChange of subscriber unt/loginJoep C. de Jong, NetherlandsDorothe Liebig, GermanyPublication Advertising/SponsorshipFor the advertising rates, contact Anne Radford.John Loty, AustraliaSue James, AustraliaPurpose of AI PractitionerMaureen McKenna, Canadabetter place using positive relational approaches to change suchLiz Mellish, AustraliaDayle Obrien, AustraliaJan Reed, United KingdomCatriona Rogers, Hong KongDaniel K. Saint, United StatesMarge Schiller, United StatesJackie Stavros, United StatesBridget Woods, South AfricaJacqueline Wong, SingaporeThis publication is for people interested in making the world aas Appreciative Inquiry. The publication is distributed quarterly:February, May, August and November.AI Practitioner Editor/PublisherThe editor-in-chief and publisher is Anne Radford. She is basedin London and can be reached ateditor@aipractitioner.comThe postal address for the publication is:303 Bankside Lofts, 65 Hopton Street,London SE1 9JL, England.Telephone: 44 (0)20 7633 9630ISSN 1741 8224Margaret Wright, United KingdomShelagh Aitken is the issue editor for AI Practitioner.Disclaimer: Views and opinions of the writers do notshelagh@editorproofreader.co.uknecessarily reflect those of the publisher. Every effort is madeto ensure accuracy but all details are subject to alteration. NoAI Practitioner 2003-2015 Anne Radfordresponsibility can be accepted for any inaccuracies.ISSN 1741-8224More Articles at www.aipractitioner.com95
AI Practitioner focuses on theoretical and practical aspects of intergenerational interactions - cases and stories when multiple ages of individuals come together to increases opportunity, possibility and generativity. This issue highlights theoretical concepts and practical examples from individuals,