Field Force Operational Data Visualization

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Field Force Operational Data VisualizationWhat’s So Smart About It?John J. Simmins, Ph.D.Electric Power Research InstituteSmart Grid Information Sharing CallNovember 27, 2012

Contents Introduction to Field ForceVisualization supplementalproject Data visualization in abroader sense Data and visualization as acommodity 2012 Electric Power Research Institute, Inc. All rights reserved.21

Goals of the FFDV Supplemental Project Identify gaps in standards Demonstrate the use of lowcost platforms Demonstrate the use of lowcost communication media Prove value of in fieldintegration Prove value for large scaleoutages Identify multiplatform issues. 2012 Electric Power Research Institute, Inc. All rights reserved.22

Field Force Data VisualizationAn integrated field force datavisualization and integrationtool for managing work andmaintaining any asset in the field.Leveraging CIM, Augmented Reality and ContextAware GIS 2012 Electric Power Research Institute, Inc. All rights reserved.23

Definition – Common Information Model (CIM) In our context, it is asemantic model of theelectric utility industry thatmay be leveraged to createstandard messagingbetween back officesystems --- or in our case,tablet or other hardware inthe field. 2012 Electric Power Research Institute, Inc. All rights reserved.24

Definitions – Augmented Reality Augmented reality (AR) is alive, direct or indirect, view ofa physical, real-worldenvironment whoseelements are augmented bycomputer-generated sensoryinput such as sound, video,graphics or GPS data. Not to be confused withvirtual reality – whichreplaces a real world with asimulated one. 2012 Electric Power Research Institute, Inc. All rights reserved.25Don Carlos(Mexican)102 Broad St.

Definition – Context Aware GIS Using the dynamic context ofmobile device users, causedby the mobility and constantchange in the environment,to deliver information. Aware of the spatialenvironment surrounding theuser. Aware of the role (limitingaccess) of the user. 2012 Electric Power Research Institute, Inc. All rights reserved.26

Traditional Point-to-Point IntegrationCharacteristics Complex environment High integration costs High maintenance costs Message tracking – nonexistent Guaranteed delivery –non-existent Frequent “broken”interfaces.There is no “leverage” of the information being exchanged 2012 Electric Power Research Institute, Inc. All rights reserved.28

“Smart” IntegrationCharacteristics Enterprise semantic model Enterprise service bus– Little or no custom code– Lower integration cost– Lower maintenancecosts– Message tracking– Guaranteed delivery– Reliable.Messages are agnostic of their origins 2012 Electric Power Research Institute, Inc. All rights reserved.29

Example: Typical Elements of a Work Request Work ID Location A bill of materials (BOM) An estimated time ofcompletion is calculated anda start or completion time iscalculated. Crew type (based on skillsets or roles) Detailed work tasks. 2012 Electric Power Research Institute, Inc. All rights reserved.30

Field Force Data VisualizationThe Issue: Access to real-time data in thefield has not progressed Getting data to the field is tooexpensive Getting the data from the field istoo cumbersome The applications don’t interop Data is not accurateThe Impact: Work is not efficient Decisions in the field suffer. Potentially dangerous situation.Multiple applications in the field isn’t a great leap forward 2012 Electric Power Research Institute, Inc. All rights reserved.32

Field Force Data VisualizationEPRI Solution: Build on a light weight,inexpensive platform. Leverage augmented realitycapabilities. Messaging using CIM to multiplesystems. Two way communications to backoffice systems.Value: Lower cost of field forceautomation. Puts accurate data where itneeds to be. Correct inaccurate GIS data. Spurs CIM development. 2012 Electric Power Research Institute, Inc. All rights reserved.33

Field Force Data Visualization - FeaturesAsset Information Identify asset Maintenance history Create work request Call SOPsCrew location andgraphic circuitrepresentationOne line circuitdiagram or geoschematic viewLinks to other toolsCreate work requestin the fieldStatus assigned workin the fieldOther Potential Features: QR, RFID, Bar Code, shape recognition 2012 Electric Power Research Institute, Inc. All rights reserved.34

Standards Leveraged by FFDVStandardIEC 61968-3IEC 61968-4IEC 61968-6IEC 61968-8IEC 61968-9IEC 61968-11IEC 61968-13IEC 61968-14X12 2012 Electric Power Research Institute, Inc. All rights reserved.TitleNetwork OperationsRecord and Asset ManagementMaintenance and ConstructionCustomer SupportMeter Reading and ControlCIM Extensions for DistributionRDF Distribution model exchange(CDPSM)MultiSpeak Mappings and Profile511 Material Requisition35

Benefits Inexpensive to deploy Inexpensive to maintain Applications– Asset maintenance manuals– Damage assessment– Asset information access– Switching communications– Work-order information flow– Real-time system statusvalidation– Visualizing faults in the field.Field Work Becomes Easier and More Efficient 2012 Electric Power Research Institute, Inc. All rights reserved.36

Implications for Large Scale OutagesWith technology and standards that apply across theindustry, you can: Use “foreign” tablets in thedamaged service territory Provide tablets tocontractors Instantly recognize thesymbology of the host utility Share information asnecessary. 2012 Electric Power Research Institute, Inc. All rights reserved.41

Details of Assets in the FieldGIS Aware List ofOptions Schedule maintenance Retrieve manuals Edit asset location View locations details 2012 Electric Power Research Institute, Inc. All rights reserved.44

What About Security? Platform (iOS) Security– Low level system calls not allowed– App isolation – each app in its own “sandbox”– Library randomization– Encrypted drive– Password protected Network Security– SSL/TLS with X.509 certificates Application Security– Encrypted data exchanges– Strong log in 2012 Electric Power Research Institute, Inc. All rights reserved.48

References: YouTube Video:http://www.youtube.com/watch?v amxE1BD21vc Program on Technology Innovation: Assessment of iPodTouch as a Sensor Platform for Application Across theElectric Power Industry – 1024696 Field Force Data Visualization: A Mobile Integrated DataAccess Platform – 1024304 Field Force Data Visualization Software – 1023399(available December 15, 2012). 2012 Electric Power Research Institute, Inc. All rights reserved.49

Commoditization Commoditization occurs when consumerscan buy the same product or service fromdifferent small or large businesses. Price is the only distinguishing factor incommoditized products, because there isno significant difference in quality or inhow consumers use these products. Companies usually cannot raise pricesbecause consumers can shop atcompetitors offering the same or similarproducts at lower prices. This process is enabled by standards orde facto standards. 2012 Electric Power Research Institute, Inc. All rights reserved.51

Examples of Benefits of Commoditization C12.10 standard– Mass production of meters– Residential electrical meter 20Form 2S3-Wire Self-ContainedSource: Handbook for C12.18/C12.19 Optical portElectrical Metering, 9th Edition TX/RX Protocols Interoperable hardware: probes, hand held readers, etc. 2012 Electric Power Research Institute, Inc. All rights reserved.52

Typical Distribution Control Center aFew Years Ago Distribution System was operatedmanually with wall- mountedswitching diagrams Mostly paper driven processes 2012 Electric Power Research Institute, Inc. All rights reserved.53

Current Trend in Control CenterDesign Increasing emphasis on“outside the fence” visualization Large mapboards disappearingfrom distribution control centers Use of stackable monitors foroperator workstations – allowsview of specific “area ofresponsibility” 2012 Electric Power Research Institute, Inc. All rights reserved.54

What if we were to bring the same technologyinside the operations center?LajjaAjnnajdJdhAjajf Geo-schematic view Geographic view Crew locations Fault locations Create a works order Assign to a crewAdvantage: Display technology independent of back end systems 2012 Electric Power Research Institute, Inc. All rights reserved.55

Conclusions The combination of mobile technologies, standardsdevelopment and communications enables new ways toaccess and view data. Integration – the ability to use data from multiple systems –is available not only in the back office but in the field. Standardizing the symbology and visualization technologyhas far reaching implications for mutual aid/large eventmanagement. The same technologies – touch screens, standard symbols,standard messages, etc. – can be leveraged inside theoperations center with likely gains in efficiency and qualitydecisions. 2012 Electric Power Research Institute, Inc. All rights reserved.56

Definitions - Augmented Reality Augmented reality (AR) is a live, direct or indirect, view of a physical, real-world environment whose elements are augmented by computer-generated sensory input such as sound, video, graphics or GPS data. Not to be confused with virtual reality - which replaces a real world with a simulated one. Don Carlos