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Introduction to theMyers-Briggs Type Indicator (MBTI ) AssessmentImprove the performance of your people,teams, and organization with the world’s mosttrusted personality assessment.

Topics Covered MBTI Assessment Overview Key Applications and Concepts Customer Successes Getting Started Popular Products Support Resources 2011, CPP, Inc. All rights reserved2

MBTI Assessment Overview

MBTI Assessment OverviewDeveloped in the 1940s by Katharine Cook Briggs and Isabel BriggsMyers, the Myers-Briggs Type Indicator (MBTI ) assessment wascreated to Make Carl Jung’s theory of human personality type useful in everydaylife Increase self-awareness and confirm self-perception Appreciate and capitalize on strengths of self and others Consider possible blind spots and/or areas for personal development Think and act out of choice rather than out of reflex 2011, CPP, Inc. All rights reserved4

MBTI Assessment OverviewWhy is the MBTI assessment so popular? The MBTI tool’s positive approach to understanding differences betweenpeople has made it the world’s most popular personality assessment. While deceptively simple, it’s based on sound and enduring psychologicaltheory that can transform the performance of individuals, groups and entireorganizations. Individuals who take the MBTI assessment often experience an ―ahamoment!‖ as they come to better understand themselves and how theyapproach work and day-to-day life. Organizations make it their personality assessment of choice across trainingand development programs because it provides a common language forappreciating interpersonal differences. 2011, CPP, Inc. All rights reserved5

MBTI Assessment Overview:Key Benefits Easy to grasp, insightful, and thought provoking—for practitioners and clientsalike Highly reliable and valid, backed by ongoing global R&D investment Highly flexible in terms of administration options and application areas Available in 20 languages—with new culturally validated translationscontinually being developed Backed by expert support and guidance, available through CPP’s globaldistributor network, with numerous resources and reference materials forpractitioners and the individuals they serve—both online and in printed form 2011, CPP, Inc. All rights reserved6

MBTI Assessment Overview:Four Dichotomies Sorts responses to items in order to propose four personalpreferences:––––Energy source: Extraversion or IntroversionInformation source: Sensing or IntuitionDecision-making style: Thinking or FeelingLifestyle: Judging or Perceiving Through the possible combinations of the above, theindicator describes and celebrates 16 possible types 2011, CPP, Inc. All rights reserved7

MBTI Assessment onBeing energized throughcontact with other peopleor through engaging inactivities(the outer world)IntroversionBeing energized throughideas, quiet times, orsolitude(the inner world)Source: Sandra Krebs. Hirsh and Jane A.G. Kise, Using the MBTI Tool in Organizations (Mountain View, CA: CPP, Inc,. 1999,2001). Further reproduction is prohibited without the publisher’s written consent. 2011, CPP, Inc. All rights reserved8

MBTI Assessment Overview: SensingIntuitionInformationSensingPaying attention to what youperceive through the fivesenses: seeing, the hearing,touching, smelling, andtastingIntuitionPaying attention to whatmight be described as thesixth sense—the unseenworld of meanings,inferences, hunches, insights,and connectionsSource: Sandra Krebs. Hirsh and Jane A.G. Kise, Using the MBTI Tool in Organizations (Mountain View, CA: CPP, Inc,. 1999,2001). Further reproduction is prohibited without the publisher’s written consent. 2011, CPP, Inc. All rights reserved9

MBTI Assessment Overview:Thinking-FeelingDecisionsThinkingMaking decisions based onimpartial criteria—causeeffect reasoning, constantprinciples or truths, andlogicFeelingMaking decisions based onvalues-based, personcentered criteria, seekingharmonySource: Sandra Krebs. Hirsh and Jane A.G. Kise, Using the MBTI Tool in Organizations (Mountain View, CA: CPP, Inc,. 1999,2001). Further reproduction is prohibited without the publisher’s written consent. 2011, CPP, Inc. All rights reservedRM 3-2110

MBTI Assessment Overview:Judging-PerceivingApproach to LifeJudgingWant to live an ordered life,with goals and structure,making decisions so youcan move onPerceivingWant to live a spontaneouslife with flexibility, stayingopen to new informationand possibilitiesSource: Sandra Krebs. Hirsh and Jane A.G. Kise, Using the MBTI Tool in Organizations (Mountain View, CA: CPP, Inc,. 1999,2001). Further reproduction is prohibited without the publisher’s written consent. 2011, CPP, Inc. All rights reservedRM 3-2411

MBTI Assessment Overview: TypeTableSource: Sandra Krebs. Hirsh and Jane A.G. Kise,Using the MBTI Tool in Organizations (MountainView, CA: CPP, Inc,. 1999, 2001). Furtherreproduction is prohibited without the publisher’swritten consent. . 2011, CPP, Inc. All rights reserved12

Key Applications and Concepts

Key Applications Team Building Management Training Leadership Development Individual Coaching Career Development Change Management 2011, CPP, Inc. All rights reserved14

Key Applications:Team BuildingISTJIFPTPISISSTPSFPEEFJTJESESN ESTJ 2011, CPP, Inc. All rights al type (most frequent type)Group Type (most frequent preferences)15

Key Applications:Management and Leadership DevelopmentExcerpted fromIntroduction toType andLeadershipSource: Sharon Lebovitz Richmond, Introduction toType and Leadership, (Mountain View, CA: CPP,Inc., 2008). Further reproduction is prohibited withoutthe publisher’s written consent. 2011, CPP, Inc. All rights reserved16

Key Applications:Career Development Helps clients findpromisingoccupations toexplore Explains how anindividual’s MBTIpreferences affectwhat her or shelikes in a careerSource: Allen L. Hammer, MBTI Career Report,(Mountain View, CA: CPP, Inc., 1992, 1998, 2004).Further reproduction is prohibited without thepublisher’s written consent. 2011, CPP, Inc. All rights reserved17

Key Applications:Career Development Lists the most andleast popularoccupations forclient’s type Occupationalinformation ispresented usingO*NETTMclassifications foreasy research andfollow-upSource: Allen L. Hammer, MBTI Career Report,(Mountain View, CA: CPP, Inc., 1992, 1998, 2004).Further reproduction is prohibited without thepublisher’s written consent. 2011, CPP, Inc. All rights reserved18

Key Concepts: A Problem-Solving ModelFunction Pairs: ISTJ & ENFPSource: Sandra Krebs. Hirsh and Jane A.G. Kise, Using the MBTI Tool in Organizations (Mountain View, CA: CPP, Inc,. 1999,2001). Further reproduction is prohibited without the publisher’s written consent. 2011, CPP, Inc. All rights reserved20

MBTI Assessment Options Step ITM (Form M): Four-letter type MBTI Complete: Four-letter type plus an interactivelearning session Step IITM (Form Q): Four-letter type, plus five facets perdichotomy 2011, CPP, Inc. All rights reserved21

Product Options: MBTI Step ITMAssessment 93 itemsProvides 4-letter typeFaster to completeMultiple applications:coaching, personaldevelopment, careerawareness,communication, etc.Source: MBTI Profile (Mountain View, CA: CPP, Inc.,1998, 2004). Further reproduction is prohibitedwithout the publisher’s written consent. 2011, CPP, Inc. All rights reserved22

Product Options: MBTI CompleteKey Features: Combines Step ITM administration and interpretation Leads the participant through the essential ―best-fit‖ typeexercise Reinforces learning about type Saves time by allowing practitioners to focus onapplications versus verification 2011, CPP, Inc. All rights reserved23

Product Options: MBTI Step IITMAssessment 144 items Provides 4-letter type, pluspreferences on 5 facet scalesfor each dichotomy Takes slightly longer tocomplete and debrief Provides more in-depthunderstanding of typepreferences Explains uniqueness withineach typeSource: Jean M. Kummerow and Naomi L. Quenk,Understanding Your MBTI Step II Results,(Mountain View, CA: CPP, Inc., 2003). Furtherreproduction is prohibited without the publisher’swritten consent. 2011, CPP, Inc. All rights reserved24

Customer Successes

Testimonials:"Respect is imperative within the Hilton organization. Using the MBTI assessment has given us the opportunity to start creating relationships within ourmanagement teams.―—Javier Araya, Learning & Development Manager, Hilton Grand Vacations―Communication with managers and others can be improved with sensitivity totype and a bit of flexing. In a clinical setting, patient satisfaction scores go up.In an administrative office, employee satisfaction goes up.‖—Judith O’Rourke, Senior Learning Consultant 2011, CPP, Inc. All rights reserved26

Getting Started

Getting StartedTo purchase the MBTI Step ITM and IITM instruments,you Must successfully complete CPP’s MBTI CertificationProgramOR Have a master’s degree or higher in psychology,counseling, organizational development, or a related field 2011, CPP, Inc. All rights reserved28

Getting StartedThe 4-Day MBTI Certification Program Become eligible to purchase and administer the MBTI assessment uponsuccessful completionPractice how to administer and interpret the latest forms of the MBTIassessment including Form M (Step I ) and Form Q (Step II )Build confidence in presenting type theory and explore MBTI application tipsand exercisesReceive a practitioner's starter kit—including manuals, presentation slides,books, and client booklets—to prepare you for implementation successEarn hours/CEUs from several professional organizations (public programsonly)Visit www.cpp.com/mbticertification to access the schedule and learn moreabout in-house delivery options 2011, CPP, Inc. All rights reserved29

Getting Started: Delivery OptionsCPP offers fast, easy, and convenient administration andreporting of the assessments through SkillsOne.com, our secure and efficient Web-baseddelivery platform A self-scorable, paper-and-pencil version The method of administration will determine which types ofreports are available for your clients or employees 2011, CPP, Inc. All rights reserved30

Getting Started: SkillsOne CPP’s assessment delivery platform: SkillsOne.com Enables client access andassessment administrations fromanywhere Internet access isavailable Sends real-time notifications whenan assessment is complete Provides instant report generation,printing, and ability to e-mail PDFsto your clients 2011, CPP, Inc. All rights reserved31